Inquiry
Send your dates, number of adults and children, preferred stay and interests, by form, WhatsApp or a call.
Plan Your Trip · How to book
From first inquiry to confirmation in four steps, with the payment and cancellation terms set out before you pay.
The steps
The route from your first message to the day you land in Berau.
Timing
For peak-season dates, start 6 to 12 months ahead, especially if you want specific dates or a specific stay.
| Stage | Timing | What you receive |
|---|---|---|
| Inquiry | Reply within 24–48 h | First questions and an initial proposal |
| Trip choice | After the first reply | Private Trip 3D2N or 4D3N or Open Trip, your stay and the published price |
| Deposit | Within 7 days of approving the itinerary | Invoice and confirmed booking |
| Documents | About 45 days before departure | Itinerary, transfer times, vouchers, contacts |
| Contact call | About 30 days before arrival | Transfers reconfirmed, last requests |
Payment
A 30% deposit confirms the booking. The remaining 70% is due 60 days before arrival; if you book within 60 days of travel, the full amount is paid at confirmation.
Private boat charters and island buyouts may need a higher deposit or earlier payment; this is stated while the itinerary is planned. Prices are nett and quoted in USD for international travellers.
Cancellation
Travel insurance and entrance fees are included in our trips.
| When you cancel | What happens |
|---|---|
| Cancellation by the participant | Deposit paid is forfeited (non-refundable). Trip dates cannot be moved or changed under this scenario, but the participant may find a replacement person (name change allowed) |
| Force Majeure (natural disasters, bad weather, riots, disease outbreaks, government regulations, or other compelling circumstances beyond human control) | The trip may be changed or cancelled. No refunds are given for facilities not used; all resulting losses or inconvenience are not the responsibility of the organizer |
| Late arrival at the meeting point | If a participant's late arrival delays the itinerary and inconveniences other participants, that participant is deemed to have withdrawn. No refund of payment is given |
Changes must be sent in writing and depend on availability; a change fee may apply. Changes within 60 days of arrival may be treated as a cancellation and rebooking. In force majeure we offer a new date, a travel credit or a partial refund.
Before you fly
The confirmation package is sent by email once the balance is paid. Check it and tell us straight away if anything is wrong.
Trip costs
Published Indonesia Juara rates, nett. On arrival you are met at Kalimarau Airport (BEJ) in Berau and taken to Derawan.
Flights to Berau (BEJ) are not included.
Keep exploring

Start booking
Tell us your dates, group and interests. We reply with questions and a first proposal.